Privacy policy
Last Updated: November 24, 2025
Welcome to Eunha & Co Inc. (“EUNHA,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our U.S. website (the “Site”).
By using the Site, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Site.
1. Who We Are
- Legal Entity: Eunha & Co Inc.
- Registered State: Delaware, U.S.A.
- Email: contact@eunhaco.com
- Privacy Rights Requests: email only (contact@eunhaco.com)
* This Policy applies to personal information collected online through the Site and offline (e.g., events or customer service). It does not apply to third-party websites or services we do not control.
2. Information We Collect
A. Information You Provide
- Name, email address, phone number, billing and shipping address
- Account credentials (passwords are encrypted)
- Payment and transaction details (processed securely via PCI-compliant payment gateways; we do not store full card numbers)
- Optional demographics (age/date of birth)
- Product preferences and skincare concerns (optional)
- User-generated content (reviews, photos/videos), survey responses
- Communications with customer support
B. Information Collected Automatically
- IP address, device identifiers, browser/OS type, time zone
- Site interactions (pages viewed, clicks, scrolls, referring/exit pages, timestamps)
- Cookies, tags, and pixels for core functionality, analytics, and ads
- Approximate location (derived from IP)
We do not use session replay or keystroke recording tools.
C. Information from Other Sources
- Social platforms (Google, Meta/Facebook, Apple) subject to your settings
- Advertising/retail partners (aggregated or de-identified analytics/attribution data)
3. How We Use Personal Information
- Provide products and services; process payments; fulfill and deliver orders; provide invoices and confirmations
- Manage your account and communicate about orders, returns, or support
- Personalize content, recommendations, and offers
- Conduct analytics; measure campaign performance; optimize the Site
- Detect, prevent, and investigate fraud or security incidents
- Comply with law; enforce our Terms; protect our rights, users, and the public
- Send marketing communications where permitted by law or with your consent
4. Cookies and Tracking Technologies
We use essential cookies for checkout, cart, login, and session management, as well as analytics and preference cookies to improve your shopping experience. You can adjust cookie preferences through your browser settings.
5. How We Share Personal Information
We share information with service providers who assist our operations (e.g., payment processors, fulfillment warehouses, shipping carriers like FedEx, and customer support systems). We do not sell your personal information to third parties for monetary consideration.
6. Data Security and Retention
We maintain administrative, technical, and physical safeguards designed to protect personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
7. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
8. Your Privacy Rights (U.S. & State Laws)
Depending on your state of residence (including California, Colorado, Connecticut, Virginia, and Utah), you may have rights to access, correct, or delete your personal data, or opt out of targeted advertising. To exercise your rights, please submit a request to contact@eunhaco.com.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be indicated by an updated “Last Updated” date at the top of this page.
10. Contact Us
If you have questions or concerns about our privacy practices, please contact us at contact@eunhaco.com.